Dieter Fensel

Talking Knowledge Graphs

In this talk, we will demo knowledge graph-driven conversational interfaces. More precisely we will show:

  1. Our design choices and architecture decisions of knowledge graphs.
  2. The access layer to the knowledge graph based on rule based view definitions that provide locally complete and correct views on large, heterogeneous, and dynamic knowledge graphs.
  3. The usage of the knowledge graph to support dialog-based interfaces to content, data and services.
  4. A chat bot using the knowledge graph. We have chosen the touristic area and just would like to mention that our technology id also applied in other domains e.g. education, finance, retail, and utilities.

Knowledge graphs are part of the Onlim platform and used by Onlim customers for automating customer communications with chat bots and voice assistants.